Shipping Policy

 

1. Processing & Shipping Times

• Order Processing: Orders are processed within 1-5 business days after payment confirmation.
• Shipping Time: Delivery typically takes 7-20 business days, depending on your location and the shipping method chosen.
• Delays: Shipping times may be affected by factors such as customs processing, weather, or carrier delays.

2. Shipping Rates & Methods

• We offer free shipping on orders over $50, unless stated otherwise.
• Shipping costs vary based on destination and will be calculated at checkout.
• Tracking information (if available) will be sent via email once your order is shipped.

3. International Shipping

• We ship worldwide! 🌎 However, some countries may have restrictions or longer delivery times.
• Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

4. Order Tracking

• If tracking is available, you will receive an email with tracking details once your order ships.
• Please allow 5-7 days for tracking updates to reflect after shipment.

5. Lost, Stolen, or Delayed Packages

• We are not responsible for lost or stolen packages once they are marked as "delivered" by the carrier.
• If your package is delayed beyond the estimated time, please contact us, and we’ll assist in tracking your order.

6. Incorrect Address

• Please double-check your shipping address before placing an order.
• If an incorrect address is provided, we are not responsible for lost shipments, and reshipping fees may apply.

7. Order Changes & Cancellations

• Changes or cancellations can only be made within 24 hours of placing an order.
• Once the order has been processed, it cannot be modified or canceled.

8. Contact Us

For any shipping-related inquiries, contact our support team:
📧 Email: nandartk09@gmail.com
📍 Address: No.11 New Extension, Samaru Zaria, Kaduna, Nigeria.